Features

Every piece of your booking operation, covered.

From the first “what time are you open?” to the recurring membership renewal, Matcha handles it without hand-offs.

System surface

Everything your booking operation needs.

Purpose-built for fitness studios, salons, clinics and any operator whose customers already live on WhatsApp.

Customers book, reschedule and cancel from WhatsApp. No apps, no portals. Your AI picks up every thread.

Recurring templates, staff availability and session capacity stay in sync across chat, web and your team.

Match the right staff, room or equipment to every booking with multi-location aware rules.

Sell credit packs and recurring plans. Credits deduct automatically as customers book.

Branded voice, per-industry playbooks and verified answers. No hallucinated hours or prices.

Tenant-scoped data, audit logs and webhook-verified Stripe billing. SOC-friendly from day one.

Workflow

Four steps, zero hand-offs. Your team sees every step in the dashboard; your customer only sees WhatsApp.

01
Customer messages your WhatsApp
The AI parses intent, looks up your services and proposes the next available slot, in the customer's language.
02
We confirm atomically
Session capacity is reserved with a MongoDB atomic increment. Double bookings are impossible, even under launch-day load.
03
Payment happens inline
For paid services, Stripe or credit-pack deduction fires before the booking is confirmed.
04
Your dashboard stays live
Schedule, bookings and analytics update via SSE. No refreshing, no stale caches.